News Center

Search The Entire News Archive

5 Related Articles for complaint
   
 

03/01/2012

Complaints Down, But Huge Jump in Inquiries Means Shoppers Are Doing Their Homework

Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization’s 100-year history.

03/01/2012

BBB Advice for Avoiding a Moving Scam

Following a few simple rules when selecting a mover will go a long way toward protecting yourself from being victimized by scams.

03/24/2011

Complaints to Better Business Bureau Up Ten Percent Nationwide

Cable/satellite TV, cell phone industry and new car auto dealers top the list for most complained about industries.

10/16/2009

BBB Warns of New Phishing E-mail Posing as BBB Complaint Confirmation

Better Business Bureau is alerting consumers and businesses about a new phishing attack that resembles an e-mail confirmation claiming the recipient has filed a complaint with BBB about a business. The malicious e-mails first came to the attention of BBB on Thursday, October 15.

08/01/1998

FTC - Resolving Consumer Disputes: Mediation and Arbitration

How frustrating! You buy a product and it breaks. You try to return it or have the company fix it, but don't succeed. You talk with the salesperson, speak with the manager, and write letters to the company, and still you're not satisfied with the company's response.


z